We make every effort to fill your order to your specifications. The ordering process for imprinted goods allows you the opportunity to obtain a sample of the goods and/or a digital proof design which is a must and it is free of charge before ordering and to approve it before the imprinting process begins. Because once they are imprinted these specially-manufactured goods have no value to us or to other customers, no returns of properly-imprinted goods are accepted. Incomplete or partial returns will not be accepted. Unauthorized returns are not accepted. Cancelling an order within 3 days of the approval of the digital proof for normal order and 1 days for rush orders date are subject to a 15% fees. Cancelling your order after these days will be fully charged and the shipping fees will be refunded completely if the client don’t wish to receive them. yet we will recycle them or shred them and Gifts Web Mart is not obliged to send any proof for the client. If a customer chooses to purchase blank items without any imprint from Giftswebmat.com and then has a third-party company apply a custom imprint to those items, please be advised that, after imprinting, Gifts Web Mart cannot open any claims or fix any problems that may occur with the items. Any issues regarding blank items must be addressed before the items are sent to another company for imprinting. In the case that you believe you received a product or order in error, please contact us within 5 working days of receipt of the merchandise. Claims made after this time will not be reviewed. Our Customer service can begin to process a claim, a sampling of the goods (quantity will be determined at Gifts Web Mart discretion) must be provided for us to review... In the case of a customer error or unauthorized return (including rejected shipments), the customer is responsible for the return carriage costs back to Giftswebmart.com, unless otherwise noted. How to Return a Product sent by Gifts Web Mart .com. Option One You can write us an email to email@example.com within 5 working days of receiving the order mentioning the Order ID number and the Digital Proof ID Number and don’t forget your User ID and write us a brief of the your complain , attaching photos of the products will be smart idea to resolve any issue faster . Option Two From your dashboard you can choose “Claims and Suggestion“ and send us all what you are complaining from and also you attach photos of the products . Not Sure you will know the steps You can always Live Chat with our 100% Human Customer Service department and they will assist you to send your complain in the proper way. or Just give us a call on +1(320 )650 1930 From Monday to Sunday from 9:00 am till 6:00 Pm . Gifts Web Mart reserves the right to take up to ten working days to process/review a claim from the date of receipt of the goods in question. Any credits, returns, or refunds will be processed within 30 working days after review, unless otherwise noted. Please see our payment policy for further information WE DO NOT ACCEPT UNAUTHORIZED RETURNS. DO NOT return the items to an address on the packing materials or Web site Mentioned Address. In many cases the facility processing the return will not be the same one that shipped the goods. Our customer service department will provide you with the specific information you will need. We will be happy take care of any concerns you may have at that time.
Wherever you are located in the country, we will delivery your order to your doorsteps. We offer free and fast nationwide delivery.
We offer free one-color imprint on all promotional products ordered on our platform. This is our value-added service to you our esteemed customers.
Order our best-seller products and we will produce and ship to you within 24-72 hours. This is what we call Express Service!
We offer free logo set up on your promotional products. Unlike other companies, we don’t charge you for the service. It is free of charge!